Use casesAI customer service
Does not just answer the question, it resolves the problem
The AI agent works with your knowledge base and your systems to check orders, update details and settle requests in the middle of the call.
For e-commerce, banking, telecoms, utilities and subscription services
One call, a definite outcome
For e-commerce, banking, telecoms, utilities and subscription services
Answers from the right material
Finds what fits the situation in your policies, your products and the customer record.
Acts in your systems
Checks an order, updates an address or opens a ticket during the conversation.
Recognizes the hard ones
Passes a risky or unresolvable situation to a person without losing anything.
Other use cases