ProductPost-call analysis

Turns every call into a result you can measure

Breaks the conversation down automatically and reports whether the goal was met, the sentiment, the main topics and the next step, all in one place.

Less work, conversations that land

Instead of listening to a handful of random calls, you see the pattern, the problem and the opportunity across all of them on one screen.

  1. 01

    Your own measures

    Define the success, compliance and quality criteria that match your goals.

  2. 02

    Insight from the conversation

    Groups repeated questions, reasons for refusal and customer motivation automatically.

  3. 03

    The next step, immediately

    Updates the CRM, creates a task or sends an alert off the back of the result.

Call analysis1,284 calls
  • Goal met82%
  • Positive tone74%
  • Quality score91%
CRM updated and a task created

More of the platform

One platform, the whole calling flow