ProductCall transfer

Hands the call to the right person at the right moment

The AI agent works out what the issue is and transfers the call to the right person or team without losing the context of the conversation.

Less work, conversations that land

The customer never explains the problem twice. Your colleague knows exactly where the conversation left off.

  1. 01

    Smart routing

    Routes on the caller's intent, your opening hours and which team is actually free.

  2. 02

    Handover with a summary

    Before picking up, your colleague sees the issue, the customer and every step taken so far.

  3. 03

    No dropped calls

    When nobody is free, the call moves to the next team, a callback, or back into an AI flow.

Live conversation
I need some help with a billing problem.

More of the platform

One platform, the whole calling flow